Buy xtra scabbard for your kukri
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Xtra
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HELP
How to Order and Pay Online?
How to Calculate the Shipping Cost?
How to find out the Shipping Status of my order?
How do I Search for a specific khukuri to my need?
How long is the Delivery Process?
What are offline payments options
What about Custom Rules and Formalities?
How do Offer zones work?
Which cards are acceptable for online payment?
How can I pay for a custom design order?
Can I change the language of the site?
Which currencies are accepted?
I'd like to know more about KH's online policies
How do I chat online with KH?
Can I ship to APO or POB Addresses?
How to Order and Pay Online?
  1. Click “Catalog” located at the top of home page
  2. Click on the desired khukuri category you want to have a glance at
  3. Click “Add to Cart” to order or Click the picture itself to get detailed information about the product and click “Add to Cart”.
  4. Click “Checkout” if you are done with shopping, click “Update” button to update any changes made in the cart or click “Remove” to remove the selected product(s) from the cart
  5. Fill in the “Billing and Shipping Address” with your information and select the “Shipping Mode” (Economy Mode; ONLY for US Adds) and click “Continue”
  6. Review your order information carefully (For any correction needed for “Billing and Shipping Address” click “Change Addresses” and for any Changes in the cart, click “Make Changes”
  7. If all is well, click "Complete Your Order" button which will redirect you to the payment processing page of Paypal.
  8. If you have a Paypal account, simply log in to your Paypal account, carefully review the “Review your payment” page and click “Pay now” button. If you don't or you want to use your credit or debit card then click “Continue”
  9. Fill in your paying Credit or Debit card's details and click “Review Order and Continue” button to pay for the order
  10. If your online transaction is a success then “Return to Merchant” link will appear, click it to return to the KH's site.
How to Calculate the Shipping Cost?
  1.   Select and add (Add to Cart) the product(s) you want to buy in the cart
  2.   Update your Cart for any change/s made
  3.   Select the destination Country
  4.   Select the "Shipping Mode"
  5.   Click Calculate button
How to find out the Shipping Status of my order?
  1. Click “Track Your order” (Bottom right corner) in the home page
    2. OR
  1. You can too directly access to this link: http://www.khukurihouseonline.com/Content/TrackOrder/
  2. Insert the tracking number provided by KH's shipper in the “Tracking ” box and select the courier used for your order from the drop-down list
  3. Click “Track Order” button (the new opening window will give you the current status of your order)
"Note: As thousands of shipping (mailing) occurs through different countries in a day there is a good chance that your Tracking No. may collide with other shipment/s with the exact same figure. In a case like this, it is recommended to distinguish your shipment from the rest by checking the origin of the shipment which is Kathmandu , Nepal .  
OR

 You can also visit the link provided to you by KH's shipper through email. (Please pick/distinguish your shipping status under the forwarder's name, “Atlanta Traders”).
 
How do I Search for a specific khukuri to my need?
  1. Click the "Search" button (Top right corner) in the home page
  2. Enter the name / keyword / target-word of the searching item/s or Search the specific/desired product according to the range/choice provided (by Price)
    Also
  1. Click the“ Catalog” button (Top right corner) in the home page
  2. Enter the name / keyword / target-word of the searching item/s in the “Search” box and Go button or simply press “Enter”
How long is the Delivery Process?

The delivery time entirely depends on the type and availability of the product that is ordered. Khukuris “In Stock” would be delivered within 10-12-15 days and “Out of stock” within 20-25-30 days. Nonetheless, we assure you that our processing, forwarding and delivery activities would be from as early as possible unless our activities are badly disrupted by some unavoidable circumstances. KH's shipper (Quickway Cargo/Atlanta Traders) will email you the Tracking details once the order is forwarded to them by KH.
 
KH uses DHL, TNT, FedEx and USPS for its mailing services

* Order processing + forwarding = 4-6 days
* Legal procedures (formalities + documentation) = 1 day
* Shipping (source to destination) = 5-8 days
 
What are offline payments options?
  1. Bank Wire Transfer ( Bank Fee At Buyer's End )
  2. Western Union Money Transfer (Service Charge At Buyer's End)
  3. Bank Draft or Cheque ( Bank Fee At Buyer's End )
For More Info Contact us at customercare@khukurihouseonline.com
What about Custom Rules and Formalities?

We declare all kukri/s as "Souvenirs from Nepal ” or “Traditional Handicrafts from Nepal ” under the GSP code provided to Khukuri House by the Nepalese Govt. We also make all the required documentations and favorable billings so that clearance and collection can be swiftly done at the customer's end. However if the importing laws of a country requires permit and others (as every country has their own laws and we have to get abide by it) then our shipper in the destination country will notify the buyer to fulfilling the legal steps needed to clear the order from the customs. After releasing it will be delivered at the home/office location of the buyer (the final destination) by the shipper.  

You may also contact us in order to know more about the custom rules and formalities for a particular country prior to ordering at customercare@khukurihouseonline.com
 
How do Offer zones work?

1. B1G1: [BUY 1 GET 2 (EXACT ITEM), 2 FOR 4 AND SO FORTH ]
  1. Click “B1G1” link in home page {khukuri/s under the link will appear (if available)}
  2. Click “Add to Cart” button to order or click “More Info ” to get detailed information and click “Add to Cart”
  3. Please follow the steps of “How to Order and Pay Online” as given above
Note: Any product added through B1G1 FREE offer into the cart will be auto doubled by KH when processing the order (For instance, 1 x “Jungle” added in cart through B1G1 means 2 x Jungle will be processed and delivered by KH)
2. Discount zone: [BUY AT WHOLESALE RATE]
  1. Click “Discount Zone” link in home page {khukuri/s under the link will appear (if available)}
  2. Click “Add to Cart” button to order or click “Image of the product ” to get detailed information and click “Add to Cart”
  3. Please follow the steps of “How to Order and Pay Online” given above    
Note: Any product under Discount Zone is offered at special discounted rates. The price marked strikethrough refers to the original cost of the product.
 
3. Free zone [GET A KUKRI/S COMPLETELY FREE]
  1. Click “Free Zone” link in home page {khukuri/s under the link will appear (if available)}
  2. Click “Add to Cart” button to order or click “Image of the product” to get detailed information and click “Add to Cart”
  3. Please follow the steps of “How to Order and Pay Online” given above  
Note: The free kukri/s mentioned in the Free Zone is auto included by KH when ordering its accompanying kukri.
4. Super Package Zone: [UNBELIEVABLE PACKAGE DEAL]
  1. Click “Super Package Zone” link in the home page {khukuri/s under the link will appear (if available)}
  2. Click “Add to Cart” button to order or click “Image of the product” to get detailed information and click “Add to Cart”
  3. Please follow the steps of “How to Order and Pay Online” given above
Note: Any product added through Super Package Zone qualifies for a Super Discounted Price.
 
Which cards are acceptable for online payment?
  • VISA (Credit and Debit Card)
  • MASTERCARD (Credit and Debit Card)
  • DISCOVER
  • AMEX
  How can I pay for a custom design order?

(You need to contact KH first by filling in the “ Design Your Kukri ” link and KH will follow up the custom order with accordance to your requirements. For payment please follow the steps below)
  1. Visit the link provided below:
    2. http://www.thekhukurihouse.com/offers/lifetime_discount/design_payment.php
  2. Fill in the fields with your respective details with the amount as finalized by KH
  3. If all is fine, click ”Submit” button for making the payment or click “Reset” button to edit the details.
  4. If you have a Paypal account, simply log in to your Paypal account, carefully review the “Review your payment” page and click “Pay now” button. If you don’t or you want to use your credit or debit card then click “Continue”
  5. Fill in your paying Credit or Debit card's details and click “Review Order and Continue” button to pay for the order
  6. If your online transaction is a success then “Return to Merchant” link will appear, click it to return to the KH's site.
Can I change the language of the site?
  1. Click respective Flag icon link for the preferred language
Note: Spanish, Italian, French, Portuguese, Arabic, Japanese and Korean languages are currently listed
Which currencies are accepted?
  1. Australian Dollar
  2. Canadian Dollar
  3. Czech Koruna
  4. Danish Krone
  5. Euros
  6. Hong Kong Dollar
  7. Hungarian Forint
  8. New Zealand Dollar
  9. Norwegian Krone
  10. Polish Zloty
  11. Pounds Sterling
  12. Singapore Dollar
  13. Swedish Krona
  14. Swiss Franc
  15. U.S. Dollar
  16. Yen
I'd like to know more about KH's online policies
  1. Click preferred policy link (right mid side) in home page
Note: Click the appropriate links each time for respective policies
 
How do I chat online with KH?
  1. Click “Chat Online” link (Bottom right) in home page
  2. Wait for few seconds until you are connected
  3. Edit your nickname(if necessary)
  4. Type your messages and hit enter to send
Note: You can contact KH instantly (10 am to 6 pm), except Saturdays
 
Can I ship to APO or POB Addresses?
Delivering to “Military (APO) Address” overseas is possible. KH uses EMS Nepal to get this done as it works better with APO addresses. However having said that, the only problem with the APO address is that once KH's shipper delivers it to the concerned place then the status afterwards of the order is unknown to KH. Military mailing depart handles it in its own way so KH cannot be very sure on it whereabouts. KH would therefore recommend a “Standard US Address” in which each and every move of the order can be traced. Nonetheless if you insist on APO address then KH has no problem at all. KH has done it in many occasions and all have been successfully delivered.
 
 
 
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OUR APPEAL: Select a Language: Arabic French Japanese Italian Portuguese Spanish
We have come across too many companies claming themselves to be genuine manufacturers of kukris which is in fact all untrue and we condemn such activities. We would therefore appeal all our visitors/buyers to be aware of such scamps and be extra cautions when buying online. After all, we want you to get the real things from the real people.
Contact us if somebody is using KH's property; win FREE kukri  Report A MISDEED
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All photos, texts and formats in this web-site are registered and protected under the CDO of Lalitpur of Nepal's Govt. KH owns the legal right and permission to sue. Duplication, imitation and copy is strictly prohibited. Any person or company, if found of doing such misdeeds will be legally penalized. ฉ & ฎ "Khukuri House 2006 . All Rights Reserved